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Posts Tagged ‘bisque’

The first thing you’ll notice about this post is the lack of pictures. Yuki took me out last night for my 34th birthday (damn I’m gettin old!) and my recent experience, I’m sure you’ll agree, has not been good using my cell phone’s camera in dim restaurant lighting. While I have no problem using my regular camera when traveling, I feel weird pulling it out here at home, like a tourist in my own city. That said, here is how our night at the highly acclaimed Naha Restaurant went last night.

We had a 7:30 reservation and showed up right on the dot. The hostess informed us that they were running a little behind and it’d be about 15 minutes before our table would be ready. No worries, we understand that sometimes this happens. So, we sat at these extremely uncomfortable built-in benches along the wall and waited…and waited…and waited. 15 minutes goes by and nothing. Once 8:00 rolled by I went up to inquire how much longer it’d be. I was told that 3 tables had already paid and they were just waiting for them to leave. Ok, however, the assistant hostess rolled her eyes at me for asking. Sorry, but that’s about as rude as it gets when it’s way past our reservation time and we still have not gotten our table. Fortunately for her our table was ready about 2 minutes later; I didn’t have to get the manager.

We get to our table and the interior was quite nice. Very simple and elegant with windows covering all of the exterior walls. Yuki sat on the cushioned bench, so I don’t know how comfortable that was, but the wooden chair I sat in was extremely uncomfortable. There was an ill-placed wooden bar that dug into my spine causing me to hunch over the entire time. On top of that it was way too cold in that restaurant. They could have turned the air conditioner down a good 10 degrees. I noticed most of the women around us were all kind of clenching due to the temperature. I’m pretty hairy, and even I was cold, my natural fur coat wasn’t enough insulation.

Here we are sitting at our cold, uncomfortable table waiting…waiting…waiting. It took more than 10 minutes for the busser to come over and offer us our choice of water. It took another 10 minutes for our server, Albert, to come over and greet us. 20 minutes before an appearance from our server! He even made a dumb comment, “Sorry, I know you’ve been sitting here for 2 or 3 minutes.” Try 20, buddy! I put in the order for some Cava and that came out alright.

After sipping on the Cava for a few minutes Albert came back over once he had taken the order from the table on my left as they were seated shortly before us. He asked if we had ever been there before. When I said no he proceeded to explain just about every dish on the menu. Go to Naha’s website and read the menu, every single dish is well articulated, we don’t need a recap. Not to mention, it was already an hour past our reservation time and we were damn hungry, just take our order! Before we could get our order in he disappeared again. Dude, we’ve been sitting for over a half and hour looking at the menu, our minds were made up over 20 minutes ago!

Finally, we got our orders placed. Then, we waited…and waited…and waited. We’re sitting there waiting; meanwhile, the table to my left who had ordered just 5 minutes before we did was chomping away at their appetizers. I commented to Yuki that they’ll get their entrées before we get our apps. I was right. During the wait Albert avoided us so I couldn’t even inquire. I was getting pissed!

When our appetizers finally came our stomachs were rumbling. Yuki got the Risotto with Blue Crab, Oyster Mushrooms, and Lobster Bisque. The crab was pretty good, nice and moist, but the risotto and bisque were way too salty. She cleared her plate out of sheer hunger more than anything. I got the Gnocchi with Braised Oxtails, Spanish Chorizo, Rapini, Montelerriana Cheese, and Basil. I do have to say that this was a great dish. The gnocchi were nice and soft, the chorizo added a nice compliment to the mild oxtail, the rapini a nice bitterness, the cheese the right amount of salt, and basil a refreshing note.

While we were in the middle of our apps a new table was sat to my right. They ordered right away and got their apps before we finished ours. Did the hostess have a vendetta against us for asking how much longer it’d be to get our table? Then, even though we did finish our apps before them they got their entrées before us, way before us. Shoot, they almost finished their entrees before we got ours.

During our wait between apps and entrées I was finally able to flag down Albert after the wait hit a half hour. He just kept apologizing and saying that kitchen is backed up. Sorry Albert, but that’s no excuse. My little quail should take no longer than 5-8 minutes to roast while Yuki’s brisket was either braised the day before or that morning. It should never take that long between coarses. I told him how I noticed that the tables on either side of us were getting their dishes in a timely fashion and his response was childish and defensive, “Sir, it’s not a competition.” Albert, man up and admit your service sucked. I was merely using the other tables as a reference point, not for some competition you may have going on in your feeble little head.

We just about lost our appetite because so much time had passed. Right when I was about to tell Albert to forget it, we’re leaving, the entrées showed up, more than 45 minutes from the time they cleared our apps.  

Yuki had the Braised Brisket with Hen of the Woods Mushrooms and, honestly, I forget what else was on that dish. We couldn’t get past how salty the braising liquid and mushrooms were as well as how tough the brisket was. They should have called it brisket jerky. I kept watching Yuki try to saw away at that thing just to get a bite. I think it was sitting under the heat lamps for about 20 minutes back in the kitchen. At least that’s how it tasted. I got the Roasted Quail with Kurobuta Pork Belly, Duck Egg baked in La Quercia Prosciutto, and Purple Potatoes. The quail was alright, a little dry, but not terrible. The pork belly was way too sweet, and I do mean sweet. The egg and prosciutto was so damn salty! Doesn’t Chef Nahabedian know that when you cook prosciutto you’re concentrating the salt by removing the moisture? She did nothing to control the salt level. The fact that the yolk of my duck egg was solid and not runny tells me that my dish probably sat under the heat lamps for too long as well. On top of that the three main components had absolutely nothing to tie them together. I was intrigued by the combination on paper and quite honestly, it just didn’t work on all fronts. I kept imagining what Chef Tom Colicchio would say on Top Chef about editing a dish and pulling back on ingredients. Also, there was nothing on either of our plates that justified the price. Brisket is a cheap cut of beef and quail, pork belly (literally three bites worth), and duck egg don’t cost that much either. We clearly didn’t pay for execution as nothing was balanced or cooked properly.

When we finished the entrées it was already 10:00 and we were ready to go home. Albert came by and asked if we were up for dessert and I told him, “We don’t want to be here for another hour, we’re ready to go.” He tried to joke around and said the dessert was on him. We really didn’t care for his nonchalant attitude. We’re two very pissed off diners, not friends.

Another comment on Albert’s service, not once did he come over to see how our food was. He ignored us during our apps and he ignored us during our entrées.

He left to get us the bill and the manager, Terry, came by to apologize. I told him my exact thoughts. If the service had run at regular restaurant speed we wouldn’t have waited the initial half hour to get our table not to mention the snails pace of everything else. It should never take more than a half hour to get apps, and it should never take more than 45 minutes to get an entrée from the time apps are cleared. He also blamed it on the kitchen which is a terrible cop-out. Whether deliberate or shear incompetence, our entrées clearly seemed to have been sitting in the kitchen under heat lamps for a long period of time.

When Albert brought the check he also brought a dessert, Vanilla Ice Cream Parfait with Drunken Fruit and Brioche Pain Perdu, with the obligatory “Happy Birthday” written in chocolate. It was comped, but we clearly told him we did not want dessert and just wanted to leave. The correct move would have been to just take care of some of our wine and not force us to stay there any longer. A free dessert was not enough to get the usual 20% tip we tend to leave.

I do have to say that Yuki had her doubts about Naha months ago when I mentioned that this is where I wanted to go for my birthday dinner. She thought the menu looked pretentious and unappetizing. Once again, she was right. I should have known better. Most chefs worth their grain of salt, especially those who claim to be farm-to-table chefs, are trending towards simplicity, fewer ingredients to showcase the quality of the food. Chef Nahabedian is stuck in the trends of a decade ago. Besides that, the service was clearly lacking. If you want to go out for a nice dinner with fantastic food, trust me, there are hundreds of better options than Naha where you’ll be paying their rent instead of buying a good dinner experience.

Thanks for a horrible birthday Naha!

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Alright, finally my last Restaurant Week experience. Yuki and I took advantage of the Art Institute’s free month in February this past Sunday. Afterwords we had planned on meeting up with a couple of friends, one in from Japan, for dinner downtown. We walked by Texas de Brazil and it looked damn tasty. So, I asked the hostess if they were participating in restaurant week, and when she said yes I made a reservation for us. What they normally charge for $50, we got for $32. Not a bad deal at all, not bad. Those of you have been to a Churrascaria before know what I’m talking about.

Again, the pics were taken with my cell, so they’re not the best quality. Also, if you’re a vegetarian or a little squeemish, don’t look any further. There are chunks of bloody animal carcass on my plate. Consider yourself warned.

We started off with a round of caipirinha’s. While the bartender whipped those up we headed over to the sushi and salad bars.

I apologize, I ate the sushi and most of my first run to the salad bar before snapping a pic. I have to say, the sushi was quite good. There were three different maki rolls, tuna and avocado, california, and salmon. The salad bar was outrageous! Check out their website for a complete list of items. My favorites were the tuna tataki, pomegranate quinoa, and the cheeses. Everything was top quality. They did not skimp at all. The soup was lobster bisque, which for some reason none of us tried. Why is that?

Once we finished the first round at the salad bar the meat-a-thon began! Flip the token to green and meat just started flying everywhere! Highlights were the garlic beef (of course), bacon-wrapped filet (of course), and the sausages (of course). I asked the gaucho what the sausage was spiced with and his answer was brilliant, “Brazillian spices”. Great, now I know how to make them at home. Other tasty bits were the lamb chops, leg of lamb, and flank steak. Just like the salad bar the meat was all top quality. They definitely did not buy their meats from Jewel! While mauling the meat we were served mashed potatoes, little cheese puffs, and fried plantians as well.

After ingesting about two and three fifths of large farm animals I thought it would be best to get some leafy greens in my stomach. I made another run to the salad bar and just grabbed some mixed greens and topped them with what they call “Brazillian Dressing”, just some small diced tomatoes and peppers in lime juice. Had I not gone for the salad I don’t even want to think about what would have happened to my intestines.

Dessert was also offered with our meal. We had our choice of a banana’s foster cheese cake or key lime pie. So, we got two of each.

I tell ya, as much fun as Churrascarias are and as delicious as they are, I don’t think I can go to one again. I always end up eating so much meat it’s not even funny. Don’t get me wrong, I love meat, it’s my favorite vegetable. Let’s be honest though, a 150 pound man should not swallow 207 pounds of dead animal in one sitting! It’s just not right! I almost couldn’t get up from the chair after the night’s festivities came to a halt. It also ruined my normal cycles for a few days, but that’s a whole different story in itself.

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Our third Restaurant Week jaunt was for lunch yesterday at Blackbird. We had actually eaten there about 5 or 6 years ago for Yuki’s birthday dinner. I can’t remember what we ate, but I do remember being extremely impressed. We haven’t been back since but decided that a $22 pre fix lunch there was too good to pass up, especially after seeing the menu they offered on the Restaurant Week Chicago website. Wrong I was, wrong indeed.

Yuki started with the Parsnip Bisque. It was served with shallot jam, beautyheart radish, sturgeon, and sunflower seeds. Actually, this was one of the best soups either of us have ever tasted. It was creamy, yet light and smooth. The flavors were spot on. No complaints about this dish.

I ordered the Duck Country Pate and Mortadella with grapefruit molasses, black radish, and pumpkin seed brittle. This dish was ok. The pate was a little salty, but it wasn’t too bad. There was a lot going on in this dish and I think Chef Kahan could have easily simplified it, but it was decent.

Yuki’s entrée was the Wood-grilled Brook Trout with broccoli, parsley root, violet mustard spaetzle, and dried black bean. The fish was way oversalted and I didn’t notice anything that resembles broccoli or spaetzle anywhere on the plate. I can only guess that the powdered substance on the plate was the dried black bean. I think this was a case of trying to be too creative with a failed idea and false advertisement. Not a very good dish at all.

I ended up ordering the Roasted Chicken with charred avocado and house-made giardiniera. The chicken was very greasy, the giardiniera consisted of a few small pieces of pickled cauliflower, and the charred avocado was actually one tiny little dollop of some sort of avocado mousse. The giardiniera and avocado, while they both match chicken nicely, didn’t go well together at all. Two very conflicting tastes. 

We split the two desserts. One was Manjari Chocolate Pave with tonka bean ice cream and candied cocoa nibs. It was pretty good. The pave was nice and fluffy for being so rich. This dessert was a success.

This other dessert was written on the menu as Satuma Chiboust with campari, pineapple, semolina and zingerman cheese ice cream. What? I know that Chiboust is a type of cream used in pastries, but what on Earth is Satuma? I can only hope they meant Satsuma which is a citrus…or a city in Japan. I’ll go with citrus. This dessert wasn’t bad though, even though they can’t spell.

Alright, here’s why we were disappointed besides the quality of the entrees. The service was flat-out bad! Not once did our server refill my iced tea, he flat-out forgot the coffee that Yuki ordered with dessert (fortunately it wasn’t on the bill so I didn’t have to bitch about it, but she clearly ordered it and he clearly heard her), he never stopped by to see how any of the dishes were (always, always, always stop by to at least make sure things like chicken are properly cooked), and he just seemed to be an ass. In fact, most of the servers there had an attitude about them. They all wore slacks, button downs, and a tie (I’m sure a requirement), but all seemed to have an arrogance about them. I didn’t notice any tables getting very friendly service at all. The host gave us a little attitude also when she sat us. The staff matched the food, pretentious and lacking.

Another thing that I didn’t like was the table set up. I understand that it’s a business and Chef Kahan wants to make as much money as possible, but it shouldn’t come at the expense of customer comfort. The tables were practically lined up on top of each other. There was literally no more than 2 inches between tables, and that’s not an exaggeration (as much as I love to exaggerate). I had one table in my right ear and another in my left, I could barely converse with Yuki. The little conversation we were able to have was no doubt overheard by the tables next to us as we clearly heard their conversations. That’s a big pet peeve of mine. Give your customers a little space!

Also, Chef Kahan pulled the old bait-n-switch on his customers. If you look at the menu he advertised on the Restaurant Week website you’ll see a warm baby octopus confit with black chickpeas, asian pear, hazelnuts, and eucalyptus as well as a torchon of foie gras with black grape, spicy vegetables, and lavender as appetizer options. You’ll also see roasted squab and smoked sausage with sweet potatoes and junipers or braised short ribs with flageolets, fig broth, and golden turnips for entrée options. Sounds pretty damn good, eh? What happened? No octopus, no foie, no squab, no short ribs. Instead it was parsnip bisque and duck pate along with chicken and trout. Come on, chicken and trout? No way are those two entrees worth the price of admission. I get that sometimes ingredients aren’t available, or changes sometimes need to be made, but not one of the advertised items was on the menu. Not one! If you check the restaurant’s website, it lists a restaurant week dinner menu that is also completely different. They aren’t offering a restaurant week dinner pre fix, just lunch. What is going on? Had we seen the real menu there’s no way we would have made a reservation. Chef Kahan clearly wanted to entice people with a very cool menu and then cheapen it up to save some money. What an ass! You know Chef, bait-n-switch is illegal.

The worst part was what happened a few hours after we ate. Both of us came down with an upset stomach. No doubt the entrees were at fault, salty fish and greasy chicken. My situation ended with an incendiary display not fit for children. It was bad!

The whole point of restaurant week is to attract people to your restaurant. This trip to Blackbird did the exact opposite. It’s like Yuki told me last night, “You know, having been there before a few years ago I would have definitely gone back, but after lunch yesterday I’ll never go back!” I share those sentiments, especially with Sepia just around the corner.

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